• We only accept returns for defective or incorrect items. Please reach out to our customer support team within 3 days (from the moment the order is delivered). 

• We highly recommend you to provide us with an unboxing video. It helps us to best review your return request.

• Items must be returned in their original condition, including all original packaging and tags.

• Please provide the tracking number and the name of the shipping service so we can track your package as efficiently as possible

• Once we receive the returned item, we will process your refund within 5-7 business days. The refund will be credited to your original payment method.

Please send your returned items to the address:

Deliciae Store

+84 974 33 66 56

285 Huynh Van Banh, W11, Phu Nhuan, Ho Chi Minh City, Vietnam 70000